Description
- Servers Managed: 5
- Max time spent per month: 11 hrs
- Max # of tickets per month: 10
- Phone Support: N/A
- Overage Charges: ₹ 750 per hour
- Response Time During Working Hours: 4 Hours
- 24×7 Automated Monitoring: Yes
- OS Security Patches: Yes
- User Requested Tasks: Yes